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How can we help you?
You can verify your bank details only AFTER you’ve successfully verified your PAN Card.
If your PAN Card has been verified, that has all the necessary details, you can then verify your bank account linked with your PAN card.
Below could be one of the reasons for your BANK rejection, along with the solution to resolve them:
Error Message: Name on the bank documents differs from the name on PAN Card.
Solution: Please ensure that the bank account entered is connected to the verified PAN Card.
Error Message: There is an issue with the IFSC code (incorrect/other branch) you have entered.
Solution: Please check your IFSC mentioned on the bank document and enter the correct IFSC to submit.
ErrorMessage: One or more of your bank account details (account number, IFSC Code, Name) are not visible in your submitted bank document.
Solution: Please check your name, account number or IFSC mentioned in the details and resubmit the request.
Error Message: You cannot withdraw your winnings to any payment bank such as Paytm, Airtel, etc.
Solution: Since digital cash wallets are not allowed on Rainmaker, you will have to update the document of a public or private sector, Grameen or Co-operative bank.